Technology and PR networking events for January 2010, plus a review of TechCrunch (#xmascrunch)

Tuesday's TechCrunch for the UK and Europe's vibrant start-up sector, organised by @mikebutcher, @PetraJohansson and @rassami, was excellent. This now-regular gathering provides a place and a space for the latest thinking in the technology space, attracting start-ups such as Catwalk Genius, established businesses such as Skype, VCs and angels such as Balderton, as well as journalists, PR and SEO communities. Here is an excellent review of the day's proceedings by Basheera Khan.

In front of an audience of almost 1,000 (including those via live-streaming) key notes speeches delivered by TweetDeck, Festbuzz, Seesmic, The Filter and Tweetmeme provided some interesting insights into developments in the Web 2.0 space. Key themes for 2010 that came up again and again were hyperlocal, sentiment analysis, and real-time.

Here a selection of my Tweets from the day:

• Tweetdeck - has 19% of non twitter based applications
• Tweetdeck 10million downloads to date - but what's next! Funding, services eg: LinkedIn, updates to directory, mobile
• Tweetdeck essentially locks people in via lists/organised experience
• Sentiment companies are chasing the Holy-Grail. There will always be a trade-off in real-time.
• What does 'real-time' mean to you? Immediate? Soon? Later?
• It is reputation, content, context or location that makes information relevant
• Same content different delivery: successful paywalls are rare
• Location in online delivery is going to be a significant theme for next year. 09: cloud + real time, 10: real time + hyperlocal
• Quality journalism is not dead, long live quality journalism
• Info about info is more valuable than the info itself
• Vertical and real time is where the true value of search lies

Networking is an essential part of building any business. January 2010 is much quieter (probably due to detoxing requirements after December's frenzy of events), however here are just some of the technology and PR events happening up in London that we could find:

21/1/10: CloudCamp London - unconference style event striving to advance cloud computing
27/1/10: Digital Lounge - topic to be announced, but always a great group of people
28/1/10: MashUp - Apps: What's your strategy? - investigating the link between mobile web strategy and apps
2/2/10: First Tuesday - To charge or not to charge - though leadership seminar
15/2/10: The Debating Group - topic to be announced, but a great proper debate held in the heart of the House of Commons

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

Social Media and Online PR: Econsultancy's 2009 report

PR has been through a torrid 18 months, as have most sectors across industry. We launched thebluedoor in Surrey 20 months ago and have grown through the eye-of-the-storm. By taking the necessary lean approach, we are winning business, growing accounts but most importantly delivering our clients fantastic results and great service - exactly what we are paid to do.

Key to our offering is integrating online into PR communications strategies, which is why yesterday's report - 'Social Media and Online PR' from Econsultancy has been a must-read for us all.

WPP's Sir Martin Sorrell has been extremely vocal about the role online has in taking PR out of recession - it has an important role within any communications strategy. And this report into the state of the Online PR industry certainly demonstrates that his prediction is more than just crystal ball gazing.

Econsultancy is (in their words) "an invaluable resource for Internet professionals who want practical advice on all aspects of e-business". And, as a word of caution to the results, by its very nature, the people involved and interested in its community and research are digital practitioners or at the least curious about the role online has in business.

Just some useful insights into the social media and online PR industry include:

• Just 10% of businesses are not engaging with any social media activity
• Smaller companies are quicker to jump into the digital space and use the digital tools, due to their inherent ability to be flexible, as well as willingness to experiment
• Twitter's 'darling' status is clearly demonstrated: micro-blogging is the most widely adopted tactic used by 78% of companies
• 59% of respondents do not have social media rules in place for employees to follow

I was interested to see that 24% said that measurement - or lack of - was a significant barrier to more effective social media engagement and direct traffic to sites was the most commonly used metric to measure social media activity. I am currently working with Kate Hartley of Carrot Communications to produce the first online PR measurement guide for the PRCA. To be published in 2010, it is planned to be a useful, practical and informative overview of the best practice methods currently being used.

I have also got a keen eye on the types of agencies delivering social media and online PR for companies - particularly as the SEO industry is going through significant changes. Search is loosing its snake-oil qualities and its value is moving into reputation management, conversations and transparently - the pillars of PR. In Econsultancy's report the highest supplier sector is traditional PR agencies at 15%, followed by Digital agencies (11%), followed by Specialist online PR agencies and Search agencies level-pegging at 8%. (Interestingly 42% responded by saying that no external agency was involved in delivering social media and online PR activities.)

In Econsultancy's 2010 report, I am sure that we will see significant changes in this pecking order, unless traditional PR agencies work harder to up-skill and jump into the digital space properly. And this means using it and doing it rather than simply reading the books, blogs and research papers.

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

Digital PR: Google 4 grown ups

Google is the daddy - that was the message from the seminar I recently attended. Not that I had any doubts on that subject, with Google funneling the majority of search queries as well as developing extended services like Google Wave and Google Docs, no-one is currently in a position to challenge their status.

Being interested in web optimisation and ever keen to keep up on the latest methods that Google is using to crawl, index and serve up search results, I was looking forward to the seminar hosted by Thoughtbubble and delivered by Tim Ireland. And I wasn't disappointed. Tim is an excellent speaker - his experience and knowledge is vast.

If you have been following our recent debates: PR vs SEO, you will know that we, at thebluedoor, believe PR and online PR, and SEO are complimentary but very different skills that share one common goal: raising and maintaining "brand" reputation.

Hearing Tim talk about his experiences and showing live examples of his work underscored what we have heard from Matt Cutts and other Google gurus: reputation is key. There are no shortcuts and no substitute for longevity: well written keyword rich text and strong inbound links gained through sucessful partnerships are what really count.

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

SEO Chinwag London event: a PR's round-up

There were some interesting insights at Chinwag's Search Engine Optimisation (SEO) event 'Search is dead, long live search'.

Chinwag had once again assembled a brilliant panel, all who contributed their expertise and opinions, including: Alan Patrick, Nick Garner and Teddie Cowell. It was chaired by Jon Myers.

As well as covering and debating current ground, the panel were asked to look into the future, and the following points were highlighted:

• Discount Bing at your peril: definitely one to watch and is growing share quite dramatically at the moment,
• the future of search is about conversations i.e. PR, and these conversations must be helpful and truthful,
• real time search is growing in importance: Google was taking four to six days to index Twitter, now it is six hours,
• hyper local relevancy is going to gain in importance,
• there are many people focusing on tackling filtering / relevancy of search results – these will lead the game,
• the war on spam from affiliates has only just begun,
• ignore mobile at your peril: markets such as Korea and Africa where mobile penetration is at 120% will be leading the charge imminently,
• there is currently a changing of the guard re: Google – they are the incumbents: innovation is being driven by the new kids on the block.

The event delivered lots to think about, but interesting that the SEO sector is moving ever closer towards PR. Therefore, an understanding of SEO is a vital skill for any PR agency to embrace.

PR vs. SEO: the great debate

SEO (Search Engine Optimisation) agencies have been extremely vocal about how the PR (Public Relations) industry apparently does not understand digital. Let's just knock that myth on the head - we do.

In this month's Communicate magazine's regular @loggerheads slot, I was given the opportunity to debate with Andrew Girdwood of Bigmouthmedia. Neil Gibbons, the editor, asked: "Who is better placed to assist a company in its social media strategy - a specialist PR firm or a SEO consultancy?"

The @loggerheads debate format doesn't really allow either side to win, and when two opposing sides are arguing from thought-out (dare I say, entrenched) sides it would be unlikely for either side to concede ground in such a public forum. However I stand by my principle that I have argued before and with Andrew during the debate: PR and online PR, and SEO are different but hugely complimentary skills.

The argument that SEO agencies such as Bigmouthmedia keep on recycling - that PR agencies just don't get digital - is null and void. We do. The standard of best practice and knowledge that I see coming out of the PRCA and its Digital Committee, as well as the industry in general, is amazing. Genius practitioners such as Mat Morrison at Porter Novelli, have deep and clear knowledge of both PR and the web (its technologies, its algorithms and its psychologies).

As an industry, PRs should stand up and be proud of our digital knowledge, our multi-channel experience and our online skills. SEO is extremely important in any social media strategy, however just one part of an online / off-line delivery specific to each client and their objectives. It's vital that both sectors understand and value each others' benefits, and work together in a way that delivers meaningful results.

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...

Online PR vs. SEO? It's time for mutual respect

Online PR (Public Relations) and SEO (Search Engine Optimisation) have had a recent history of competing for each others' businesses. The time has come for this to stop. It's vital that both disciplines start to respect that each needs to champion and celebrate their sector-specific expert understanding and experience. Indeed, the time has come to start working together.

Key to brokering this peace is to concede that both disciplines have different end-games and techniques, as well as accepting that those in the PR sector practicing online PR have a deep technical knowledge of the web, its structure and behaviours. 'Digital natives' work in both sectors bringing their valuable technical experience to bear on their daily working lives.

PR - just because it is online (or can be online) - has not changed during this online revolution. Public Relations is just that: a relevant interaction with people who are a businesses' stakeholders, its past/present/future customers, its critics, as well as its die-hard fans.

Online PR must be integrated into our PR agencies and our PR strategies, not protected by the high-walls of geek-speak which results in making online the preserve of those in-the-know. Instead, online has to be normalised and we must encourage understanding of the tools.

At thebluedoor we have always worked with specialist SEO partners such as Guava for Mars Drinks, as this collaboration makes for a powerful team-effort. It's time to for digital PR and SEO to start working together in order to mesh mutually supportive techniques and strategies to drive and deliver meaningful results for our clients.

PR and SEO: living in harmony?

PR is currently experiencing a squeeze from other disciplines. As 'Search' becomes increasingly reliant on good content, SEO agencies are becoming full service agencies. Offerings are becoming broader to include PR. Perhaps this is not surprising as PR has traditionally provided the good, interesting, robust content.

However, I believe that this encroachment presents a Pandora's Box of potential problems. Granted - SEO and Digital PR agencies essentially want the same thing - a client with strong search rankings, with traffic converting into leads, even sales. But, the ways of getting there using each discipline is different.

As the PRCA says - PR is all about reputation. PR communicates compelling, robust messages - stories - to a target audience who finds it interesting, useful and relevant. Although 'reputation management' is a bit of a red herring, PR professionals are expert in finding the 'so what' factor - is it new and why would a journalist (and ultimately his or her readers) care.

At thebluedoor, we start at the beginning by understanding a client's objectives in order to advise on a route forward. And in the shiny exciting world of all things digital, this approach to delivering excellent PR must remain the same. The strategic rules of PR have to stay solid - whether it is online or off-line, and wherever possible it is our job to ensure that these channels are integrated. In order to understand the rules of PR, specific industry experience is a must - which is perhaps what not all SEO agencies have. Yes, all industries have good and bad practitioners, but good PR professionals have spent time in the ring. Results don't just happen (in the main): we will have taken time to understand a journalist's agenda, followed their published articles, read the relevant publications and obsessively followed the news agenda.

I feel that it is vital for the different disciplines of SEO and PR to remain true to their origins and not become diluted. Instead of becoming an 'expert' in all things to all people, our combined challenge is to understand each others different but related areas of expertise. Agencies must work together, complementing each other, to achieve the best results for our clients.

PR: wait... I: wait... L: wait... LD: wait... I: wait... wait... Rank: wait... Traffic: wait... Price: wait... W: wait... BL: wait... C: wait...